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Customer Relationship Management : A Strategic Perspective / by G. Shainesh and Jagdish N. Sheth

By: Shainesh, GContributor(s): Sheth, Jagdish NMaterial type: TextTextLanguage: English Publication details: Delhi: Macmillan, 2006. Description: xii, 198pISBN: 1403928622Subject(s): CRM | Customer Relation | Management | ManagementDDC classification: 658.812
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