Service quality in academic libraries
Hernon, Peter.
Service quality in academic libraries / by Peter Hernon et.al. - 1st ed. - Norwood: Ablex Publishing Corporation, 1996 - xv,187p.
9781567502091
025.527 / HER/S
Service quality in academic libraries / by Peter Hernon et.al. - 1st ed. - Norwood: Ablex Publishing Corporation, 1996 - xv,187p.
9781567502091
025.527 / HER/S