000 00558nam a2200193Ia 4500
008 220516s9999 xx 000 0 und d
020 _a9781591580003
041 _aeng
082 _a025.524
_bRON/C
100 _aRonan,Jana Smith
245 0 _aChat Reference
_b: A Guide to Live Virtual Reference Services
_c / by Jana Smith Ronan
260 _aLondon:
_bLibraries Unlimited,
_c2005.
300 _axiii,225p.
650 _aLibrarians Online
650 _aLibrary Science
650 _aReal Time Reference
650 _aVirtual Reference
942 _cBK
999 _c5800
_d5800