000 00623nam a2200193Ia 4500
008 220516s9999 xx 000 0 und d
020 _a0074630385
041 _aeng
082 _a025.52
_bBRA/I
100 _aBraithwaite,Timothy
245 0 _aInformation Service Excellence Through TQM
_b: Building Partnerships for Business Process Reengineering and Continuous Improvement
_c / by Timothy Braithwaite
260 _aDelhi:
_bTata McGraw-Hill Publishing Company,
_c1996.
300 _axxi,145p.
650 _aInformation Services
650 _aLibrary Science
650 _aManagement
650 _aTQM
942 _cBK
999 _c5789
_d5789