000 | 00623nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 220516s9999 xx 000 0 und d | ||
020 | _a0074630385 | ||
041 | _aeng | ||
082 |
_a025.52 _bBRA/I |
||
100 | _aBraithwaite,Timothy | ||
245 | 0 |
_aInformation Service Excellence Through TQM _b: Building Partnerships for Business Process Reengineering and Continuous Improvement _c / by Timothy Braithwaite |
|
260 |
_aDelhi: _bTata McGraw-Hill Publishing Company, _c1996. |
||
300 | _axxi,145p. | ||
650 | _aInformation Services | ||
650 | _aLibrary Science | ||
650 | _aManagement | ||
650 | _aTQM | ||
942 | _cBK | ||
999 |
_c5789 _d5789 |