000 00456nam a22001577a 4500
005 20230801055358.0
008 230801b |||||||| |||| 00| 0 eng d
020 _a1403928622
041 _aeng
082 _a658.812
_bSHA/C
100 _aShainesh, G. ; Sheth, Jagdish N.
245 _aCustomer relationship management
_bA strategic perspective
_c/ by G. Shainesh et.al
260 _aNew delhi:
_bMacmillan,
_c2006.
300 _axii, 198p.
942 _cBK
999 _c20180
_d20180