000 00459nam a22001697a 4500
005 20230409104129.0
008 230409b |||||||| |||| 00| 0 eng d
020 _a9781567502091
041 _aeng
082 _a025.527
_bHER/S
100 _aHernon, Peter.
245 _aService quality in academic libraries
_c/ by Peter Hernon et.al.
250 _a1st ed.
260 _aNorwood:
_bAblex Publishing Corporation,
_c1996
300 _axv,187p.
942 _cBK
999 _c15731
_d15731