TY  - BOOK
AU  - Venugopal ,Pingali 
TI  - Marketing Channhel Management : : A Custmer -Center  Approach 
SN  - 780761995517
U1  - 658.84 
PY  - 2004///
CY  - New Delhi : 
PB  - Response Book , 
KW  - Custmor Service
KW  - Environmental analysis
KW  - Internet
KW  - Management
ER  -