Berry ,Michael J.A. Master Data Mining : The Art and Customer Relationship Management / by Michael J.A. Berry and Gordon S. Linoff - Canada : John Wiley & Sons , 2003. - xviii,494p. ISBN: 9971513692 Subjects--Topical Terms: Data Mining ManagementPrivacy Prism Telecommunications Industry Dewey Class. No.: 658.812 / BER/M