TY  - BOOK
AU  - Braithwaite,Timothy
TI  - Information service Excellence Through TQM: : Building Partnerships for Business Process Reenineering and Continuous Improvement
SN  - 0074630385
U1  - 004.068 
PY  - 1996///
CY  - New Delhi: 
PB  - McGraw-Hill, 
KW  - Computer Science
KW  - Information Services
KW  - Quality Information
KW  - Total Quality Management
ER  -