Nargundkar,Rajendra Service Marketing : Text & Cases / by Rajendra Nargundkar - 2nd ed. - New Delhi: Tata McGraw-Hill Publishing Company Limited, 2008. - xx,451p. ISBN: 9780070616318 Subjects--Topical Terms: CommercePhysical EvidenceProductService Marketing Dewey Class. No.: 381.45 / NAR/S