TY  - BOOK
AU  - Ronan,Jana Smith
TI  - Chat Reference: : A Guide to Live Virtual Reference Services
SN  - 9781591580003
U1  - 025.524 
PY  - 2005///
CY  - London: 
PB  - Libraries Unlimited, 
KW  - Librarians Online
KW  - Library Science
KW  - Real Time Reference
KW  - Virtual Reference
ER  -