Ronan,Jana Smith <br/><br/>
Chat Reference  : A Guide to Live Virtual Reference Services 
/ by Jana Smith Ronan 
 - London:   Libraries Unlimited,   2005. 
 - xiii,225p. 
<br/><br/><label>ISBN: </label>9781591580003 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Librarians Online<br/>Library Science<br/>Real Time Reference<br/>Virtual Reference
<br/><br/><label>Dewey Class. No.: </label>025.524  / RON/C