TY  - BOOK
AU  - Braithwaite,Timothy
TI  - Information Service Excellence Through TQM: : Building Partnerships for Business Process Reengineering and Continuous Improvement
SN  - 0074630385
U1  - 025.52 
PY  - 1996///
CY  - Delhi: 
PB  - Tata McGraw-Hill Publishing Company, 
KW  - Information Services
KW  - Library Science
KW  - Management
KW  - TQM
ER  -