Ferrell, Robert W. <br/><br/>
Customer-Oriented Planning 
/ by Robert W. Ferrell 
 - USA:  American Management Association,  1964. 
 - 253p.; 
<br/><br/><label>ISBN: </label>000 
<br/><br/><label>Dewey Class. No.: </label>658.802  / FER/C