00371nam a22001337a 450000500170000000800410001702000080005804100080006608200190007410000230009324500570011626000540017330000100022720260422094141.0260422b        |||||||| |||| 00| 0 eng d  a000  aeng  a658.802bFER/C  aFerrell, Robert W.  aCustomer - Oriented Planningc/ by Robert W. Ferrell  aAmerica:bAmerican Management Association;c1964.  a253p.