Machin, John L. J. <br/><br/>
The Expectations Approach: Improving managerial communication and performance 
/ By  John L. J. Machin 
 - London:  Mcgraw-Hill Book Company (UK) Limited;  1980. 
 - xv,304p. 
<br/><br/><label>ISBN: </label>0-07-084539-5 
<br/><br/><label>Dewey Class. No.: </label>658.45  / MAC/T