Jha, S. M.  <br/><br/>
Service Marketing  
S.M. Jha  
 - Mumbai:  Himalaya Publishing House,   2014. 
 - 783p.  
<br/><br/><label>ISBN: </label>000 
<br/><br/><label>Dewey Class. No.: </label>658.8  / JHA/S