Adler,Ronald B. <br/><br/>
Communicating at Work   : Principles and Practices for Business and the Profession 
/ by Ronald B. Adler 
 - 7th ed. 
 - New York:  McGraw Hill,  2002. 
 - xxvi,533p. 
<br/><br/><label>ISBN: </label>9780072492903 
<br/><br/><label>Dewey Class. No.: </label>658.45  / ADL/C