TY - BOOK AU - Krajewski,Lee J AU - Malhotra,Manoj K AU - Ritzman,Larry P AU - Srivastava,Samir K TI - Operations Management: : Process and Supply Chains SN - 9789332548213 U1 - 658.5 PY - 2018/// CY - New Delhi PB - Pearson KW - Managing Customer KW - Forecasting ER -