Garvin, David A. <br/><br/>
Managing Quality:  The Strategic and Competitive Edge 
/ by David A. Garvin 
 - New York:  The Free Press,  1988. 
 - xiv, 319p. 
<br/><br/><label>ISBN: </label>0029113806 
<br/><br/><label>Dewey Class. No.: </label>658.562  / GAR/M