TY  - BOOK
AU  - Trivedi, Priya Ranjan
TI  -  Encyclopedia of total quality management
U1  - 658.401303 
PY  - 2005///
CY  - new delhi
PB  - Jnanada Prakashan
N1  -  Encyclopedia of total quality management: vol- 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15
ER  -