Drew, Paul <br/><br/>
Conversation Analysis ( Volume-IV )  : Institutional Interactions 
/ by Paul Drew 
 - New Delhi;  Sage Publications :  2006. 
 - vi, 424p. 
<br/><br/><label>ISBN: </label>9781412918480 
<br/><br/><label>Dewey Class. No.: </label>418  / DRE/C