Balakrishnan, Shyama Encyclopedia of Library and Information Technology for 21st Century (Volume-43) : Staff Management and Information Work / edited by Shyama Balakrishnan - 1st ed. - New Delhi: Anmol Publications PVT. LTD.; 2000. - viii, 270p. ISBN: 8126106506 Dewey Class. No.: 020.3 / BAL/E