Kanji, Gopal K. <br/><br/>
100 Methods For Total Quality Management 
/ by Gopal K. Kanji 
 - New Delhi;  Response Book,  1998. 
 - 237p 
<br/><br/><label>ISBN: </label>8170365716 
<br/><br/><label>Dewey Class. No.: </label>658.562  / KAN/1