Baccelli, François and Brémaud, Pierre Elements of queueing theory : Palm-Martingale calculus and stochastic recurrences /by François Baccelli and Pierre Brémaud - 2nd Edition - New York Springer 2003 - xiv,334p. ISBN: 3-5440-66088-7 Subjects--Topical Terms: Point processes--Queuing theory Dewey Class. No.: 519.82 / BAC/E