Gross, Donald ; Shortle, John F. ; Thompson, James M. ; Harris, Carl M. <br/><br/>
fundamentals of queueing theory 
/ by Donald Gross et.al 
 - 4th ed. 
 - new delhi:  wiley india,  2008. 
 - xii, 500p. 
<br/><br/><label>ISBN: </label>9788126534067 
<br/><br/><label>Dewey Class. No.: </label>519.82  / GRO/F