Gross, Donald ; Harris, Carl M. <br/><br/>
Fundamentals of queuing theory 
/ by  Donald Gross et.al 
 - 3rd ed. 
 - canada:  A wiley-interscience publications,  1998. 
 - vii, 439p. 
<br/><br/><label>ISBN: </label>9814126705 
<br/><br/><label>Dewey Class. No.: </label>519.82  / GRO/F