Murphy, H. A. Effective Business Communications / by H. A. Murphy and H. W. Hildebrandt - 5th ed. - New Delhi: McGraw-Hill Book Company, 1988. - xx, 728p. - Management Series . ISBN: 0071002014 Subjects--Topical Terms: BusinessCommunicationsManagementSales Dewey Class. No.: 658.45 / MUR/E