TY  - BOOK
AU  - Schmenner, Roger W.
TI  - Production/Operations Management: : Concepts and Situations
SN  - 057419570X
U1  - 658.5 
PY  - 1987///
CY  - Chicago: 
PB  - Science Research Associates, 
KW  - Management
KW  - Mass Service
KW  - Operation Strategy
KW  - Production
ER  -